Natuflo is based in Cambridge, United Kingdom. We ship nationally/internationally and all prices are given in English pounds.
All items are made to order therefore we have a 2 weeks turnaround, unless otherwise specified. Items sent within the United Kingdom are tracked and sent via Royal Mail or other inland Post.
For all International orders we send items untracked. If you would like to pay for the additional tracked shipping on International orders, please let us know.
Once your order has been shipped Natuflo can accept no responsibility for any loss, damage or delay to the delivery of your product.
The customer is responsible for all customs/duties fees, if applicable.
Natuflo does not accept exchanges for change of mind. It is helpful to supply us with the correct measurements if you are ordering clothing. Feel free to ask about sizing and fit if you are unsure.